Reba’s Place Privacy Policy
Last Updated: March 23, 2026
Reba’s Place is committed to protecting the privacy of its customers. This Privacy Policy (the “Policy”) describes how Saber River, LLC (“Reba’s Place,” “we,” “us,” or “our”) collects, uses, safeguards, and shares your personal information, and explains the rights and choices you may have with respect to your personal information, and how to exercise those rights.
This Policy applies when you visit our website, www.rebasplace.com, and all other websites that are owned and operated by Reba’s Place that direct to this Policy (collectively, the “Site”), and when you engage with us through any other websites, pages, features, or content owned or operated by Reba’s Place that direct to this Policy (collectively, the “Services”). This Policy applies only to information we collect, process, use, and share through our Services. This Policy does not apply to information that we collect through other channels, to any third-party websites that you may be able to access from our Site, which may have data collection and use practices and policies that materially differ from those described from those described in this Policy, or to any services that may be offered by our business partners.
By accessing, visiting, or using our Services, you understand and agree that the collection and use of your personal information will be made in accordance with this Policy. If you do not feel comfortable with any part of this Policy, please discontinue use of the Services immediately. If you have any questions about this Policy or our privacy practices, please contact us through the information provided in the “Contact Us” section at the bottom of this Policy.
CHANGES TO THIS POLICY
We may update this Policy from time to time, for example, to keep up with changes in the law, or to reflect changes in how we are doing business. When we make changes, we will update the “Last Updated” date at the top of this Policy. In the event that this Policy is modified in any material way, we will use commercially reasonable efforts to notify users of such changes by posting a notice on our Site or sending an email where required by law. We recommend you review this Policy to periodically to ensure you are aware of our current privacy practices. Your continued use of our Services means you acknowledge and accept our practices as outlined in this Policy.
INFORMATION WE COLLECT
We get information about you in a range of ways, including directly from you, from others, and automatically when you use our Services. Depending on how you interact with us, the personal information we collect may vary and includes the following:
Information You Give Us.
We collect information about you to provide our Services. In connection with your use of the Services, we may collect.
Contact and order transaction information when you place orders on our Site, such as your email address, first and last name, order history, in-restaurant and online purchases, and financial and payment information, including credit card number and billing address;
Contact information when signing up to receive promotional news and offers, such as your email address;
Customer care information, including your name and email address, as well as any other content that you send to us in order to reply and address your request; and
Other information you choose to provide directly to us in connection with your use of our Services.
Information We Collect from You Automatically.
When you use the Services, your device is automatically providing information to us. The type of information we collect by automated means generally includes technical information about your computer or device such as:
IP address and other identifier;
Device type and operating system version;
Browser type, language, and settings; and
The website you visit before browsing our Site, pages you viewed, how long you spent on a page, access times; and
Information about your use of and action through our Services.
We may automatically log this information when you visit or use the Services for functional purposes, security and fraud prevention, and to analyze and improve our Services.
Information We Collect from Third Parties.
We may get information about you from other sources and combine that information we receive from you. For example, we may receive information about you from:
Third Party Partners. We may receive your personal information from those who assist us with payment processing, ordering, delivery, reservation management, customer support, marketing or analytics.
Social Media. We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the third-party website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience through our Services and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.
Sensitive Information. Unless specifically requested, we ask that you not send us, and you not disclose, on or through Services or otherwise to us, any sensitive personal information such as Social Security number, passport number, driver’s license number, or other government-issued identification number; financial account details that would permit access to the account, or credit history; or information on race, religion, ethnicity, sexual practices or sexual orientation, medical or health information, genetic or biometric information, political or philosophical beliefs, or trade union membership.
HOW WE USE PERSONAL INFORMATION
We may process your personal information in connection with any of the following:
To Operate and Administer Our Services. We may use your personal information to provide you with the services that you request, and offers of services by us, as well as to provide you with recommended content.
To Provide Customer Support or Respond to You. We collect any information that you provide to us when you contact us to respond to your inquiries and to fulfill your requests. Without your personal information, we cannot respond to you or ensure your continued use and satisfaction of our Services.
To Provide You with Service-Related Communications. We may send you administrative information, for example, privacy policy and terms updates, security updates, confirmations of your transactions, or other relevant transaction-related information. Service-related communications are not promotional in nature. You may not be able to unsubscribe from certain service-related communications, otherwise you may miss important developments relating to our Services.
To Provide Marketing Communications. Subject to your marketing preferences, we may send you newsletters or marketing communications we believe may interest you, for our own products and services. When you no longer wish to receive these marketing messages from us, you can opt out at any time by unsubscribing or following the instructions contained within such messages.
For Research and To Develop Our Services. We may process your personal information and derive analytical and statistical data to better understand the way you use and interact with our Services, including by carrying out data analysis, audits, fraud monitoring and prevention, internal quality assurance, developing new products, enhancing, improving or modifying our Services, identifying usage trends, auditing use and functionality of our Services, and operating and expanding our business activities.
To Facilitate Corporate Acquisitions, Mergers and Transactions. We may process any information regarding your account and your use of our Services as is necessary in the context of corporate acquisitions, mergers, or other corporate transactions.
To Ensure the Security of the Services. We may process your personal information to combat spam, malware, malicious activities, or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information.
To Maintain Legal and Regulatory Compliance. Our Services may be subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, or as necessary to manage risk as required under applicable law, or to respond to requests by judicial process or governmental agencies.
HOW WE SHARE PERSONAL INFORMATION
We may disclose your personal information as follows, as permitted under applicable law:
Our Corporate Group. We may disclose some or all of your personal information with our subsidiaries and corporate affiliates, joint ventures, or other companies under common control with us for the purposes described in this Policy unless otherwise prohibited by applicable law or by contractual agreement with our vendors, service providers or other third parties.
Vendors and Service Providers. We may disclose personal information to vendors, service providers, contractors, professional advisors, and other entities that need this information to provide services to us, such as: assisting us in e-commerce operations; managing a database of customer information; hosting the Services; payment processing; marketing assistance; designing and/or operating the Site’s features; tracking the Site’s activities and analytics; enabling us to perform other administrative services; customer support; and other services designed to assist us in maximizing our business potential. These service providers and vendors may have access to or process your personal information only for the purpose of providing services to us.
As Necessary to Comply with Our Legal Obligations. We may disclose your personal information law enforcement authorities, government or public agencies or officials, regulators, and/or to any other person or entity having appropriate legal authority or justification for receipt of your information if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or our property (including through the enforcement of this Policy, our Terms of Service, and other applicable agreements and policies); or (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas, or court orders).
As Part of a Corporate Transaction. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner, or operator of our Services; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all our interests and/or assets, or other corporate change, including during the course of any due diligence process.
COOKIES AND OTHER TRACKING TECHNOLOGIES
As described above, we and our service providers may automatically collect information from you when you use the Services using cookies and other tracking technologies.
Cookies. We may log information using "cookies." Cookies are small data files stored on your computer or mobile device that relate to a website you have visited or used. We may use both session cookies (which are stored in temporary memory, are not retained after a browsing session ends, and do not collect information from a user’s device) and persistent cookies (which remain in a browser’s sub-folder after the user closes their browser, are activated again once the user visits the online location that created the particular cookie, and remain for the duration period set within the cookie’s file or until deleted) to provide you with a more personal and interactive experience through our Services. Cookies may help make the Services more useful to you and tailor the experience with us to meet your special interests and needs.
Promotions, advertisements or other third-party content displayed on the Site may also contain cookies. We do not have access to or control over information collected by outside advertisers when a user clicks on any such promotions or advertisements.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
Web Beacons. Web beacons are tiny graphics files that enable us or our partners to recognize when someone has interacted with our Services, such as opening an e-mail that we have sent them. The use of web beacons (or similar technologies) allows us, for example, to monitor the traffic patterns of users within our Site, to deliver or communicate with cookies, to understand whether you have come to our Site from an online advertisement displayed on a third-party website, to improve our online services, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do Not Track. We understand that some users may have enabled a “do not track” feature or other mechanism intended to provide consumers with a choice regarding the collection of their personally identifiable information. However, consistent with our rights under applicable law, our Site does not support or respond to do-not-track requests or other signals sent from a web browser.
THIRD-PARTY LINKS
Our Site may include links to third-party websites, such as Toast, for any express checkout, account sign-ins, viewing our waitlist, and booking reservations for our restaurant, and Goldbelly, when you wish to purchase and ship our restaurant’s food to you nationwide. We are not responsible for the content or privacy practices of those other sites, which are governed by their own privacy policies and practices. We encourage you to review the privacy policies of any third-party sites you visit.
SOCIAL MEDIA PAGES
We may maintain pages on social media platforms such as Facebook/Meta, Instagram, TikTok, X/Twitter, or similar services. Any information you post to provide through such pages is subject to the privacy policies of those platforms, and you should review them carefully. We are not responsible for the collection, use, or disclosure practices (including data security) of any social media platform or other third party, including any personal information you disclose to other organizations through or in connection with our social media pages.
SECURITY
We use commercially reasonable administrative, technical, and physical safeguards to help protect and secure your personal information from unauthorized access, modification, disclosure, or destruction. However, no information system can be completely secure, and we cannot guarantee the absolute security of your personal information. We are not responsible for the security of information that you transmit to the Site over networks we do not control, including the Internet and wireless networks. Protecting your personal information is also your responsibility, and we urge you to take appropriate precautions.
RETENTION
Our retention periods for personal information are based on business needs and legal requirements. We will keep your personal information for as long as is reasonably necessary for the purposes for which it is collected, for other purposes described in this Policy, or as may be required by applicable law. For example, we may retain order and transaction records for a period of time necessary to meet tax, accounting, and legal obligations. When we no longer need personal information for the purposes described in this Policy, we will delete or de-identify it, subject to any record-keeping or legal obligations that require us to retain it.
CHILDREN’S PRIVACY
Our Services are not specifically directed at or intended for children under the age of 13. Therefore, Reba’s Place does not knowingly collect personal information via the Services from anyone under 13. If you are under 13, you should not use our Services or send any information about yourself to us. Any user who believes that we have in our database the personal information of a child under the age of 13 should contact us using contact information provided in the “Contact Us” Section below so that, if necessary, we can have such information removed.
YOUR CHOICES
Our marketing emails provide the ability for you to “opt out.” If you choose to opt out, we may still send you non-marketing emails, such as emails about your accounts and our business dealings with you.
You may send requests about your personal information to us through the contact information provided in the “Contact Us” Section below. Such requests can include requests to update your personal information, change contact choices, and opt out of our sharing of information with third parties, where permitted by law. Requests will be handled in accordance with applicable data protection laws.
As noted above, you can typically remove and reject cookies from our Site with your browser settings. Please note that removing or rejecting cookies may affect your ability to use features of our Site to their fullest potential.
PRIVACY RIGHTS
Where allowed under local law, you may have the right to submit a request for access to the data we hold about you. Further, we will correct inaccurate or out-of-date information about you at your request or when we become aware of the error. You can request that your data be made available for you to download or other export as well. Finally, you may request that we delete certain data we hold about you. However, your data will not be deleted in the following situations:
If you have any open or ongoing matter with our customer service or technical support personnel; or
When retention is required by applicable law or for legal enforcement purposes.
To exercise your rights, please contact us through the contact information provided in the “Contact Us” Section below. We will verify your request and respond within a reasonable timeframe in accordance with the applicable law. To protect your privacy, we must be able to verify your request before we can process your request to exercise certain privacy rights. Depending upon your request, we will ask for information such as your name, address, and an e-mail address or a phone number you have used with us. For certain requests, we may also ask you to provide details about your most recent purchases.
CONTACT US
We welcome your comments or questions about this Policy or our privacy practices. You may contact us at the following addresses:
Saber River, LLL.
10 Lea Ave, Suite 740
Nashville, TN 37210
business@reba.com
If you have trouble accessing this Policy, please contact us using one of the methods above and we will provide the information in a reasonably accessible format.